Innovative Systems

Goodin Company operates with a fully computerized sales transaction system designed to offer you faster delivery, better product availability, quicker transactions, and more competitive pricing. With our system, we can:

• Easily access current pricing, inventory, and specifications of any part.
• Ensure the products you need are in stock via automated reordering.
• Virtually eliminate clerical errors by leveraging our Electronic Data Interchange (EDI) to standardize transaction formats on purchase orders, shipping documents, invoices, and acknowledgments.

Additionally, our customers can access real-time pricing and inventory, track orders, and access our company catalog from our company website, Goodinco.com.

Extraordinary Customer Service

From warehouse personnel to top management, every employee at Goodin Company knows the customer comes first. We believe that exceptional customer service takes more than just great effort, it takes knowledge. That’s why our comprehensive training programs empower our employees with the technical knowledge to assist our customers with any question they may have. .

Additionally, we believe a critical aspect of a great customer service experience is easy access to current product and pricing catalogs. We update our product catalogs monthly with pertinent information such as pricing, specifications and pictorials. We recognize that our growth as a company has been made possible by combining traditional delivery of quality products and services with emerging, state-of-the-art technology and innovation.

By combining our experiences of past successes and future customer expectations, Goodin Company will always strive to provide an outstanding experience to you, the customer.